Q1: I downloaded some movies to the SD card. but why I can not find the file after the SD card plugin the projector T5?

A1: T5 maximum support SD card is 32G, please open the file by the app MX play.

Q1: How can I upgrade the system of V3 to Android7.12?

A1: Sorry for any inconvenience. The system of V3 can not upgrade to Android 7.12. Now.
the system of V5 is Android 6.0, you can click here to know more about it 
https://toumeipro.com/collections/t-series/products/toumei-v5-smart-dlp-projector
 If you have any other question please contact us. Thank you.

Q1: Why my V5 projector can not play 3D movies? the up and down image shows up. It can not work too when playing the blue-ray movie.

A1: Please turn to TB mode when the up and down image shows up in 3d movies. 

Please turn to Blu-ray mode when playing blue-ray movies. 

If the projector can not be turned to Blu-ray mode, please check the movie's format is blue-ray or not.

 

Q1: Does V5 support 1080P/4K?

A1：Yes, It does. Generally, it can support 1080P. Regarding 4K, it supports the video format H265 only.

Q1: Why the latest version of Netflix can not use on the projector V5?
A1: Please check the firmware's version of V5, If it is V5 F version, please contact our after-sales team. We can send you the instruction about how to download the APK and install.

• Email: support@toumeipro.com
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